At Wave, consulting is at the center of what we do and who we are. Since the late ’90s, our advising first ethos has empowered us to offer a tailored solution for each customer’s specific requirements compared to a generic offering. We work closely with our clients throughout Tucson, devoting resources and time so that we have a full understanding of their challenges and expectations and can create a custom approach to strategic digital transformation.

Back Office Modernization

Your Back Office is the core of your organization. If your processes have a lot of bottlenecks, the resulting loss of productivity will multiply throughout your entire company. For example, let’s say a business acquires a new client in minutes but requires a long time to spin up a new employee or partner. That’s a problem because both your employees' talent and your supplier’s products play a important role in providing exceptional service to the customer. Therefore, if those components are not operating smoothly, your customer is ultimately who pays the price. Your Front Office can only be as seamless as your Back Office, and both must be incorporated in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence encompasses a complete understanding of your business processes as well as the technology that efficiently delivers intelligent information. We know what questions to ask and can identify the right input to bring clarity to questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Mapping out a plan is the most critical element of a migration. Every migration requires a certain amount of strategic digital transformation of the content moving from the source repository to the destination. Considerations need to include search capabilities, security, mapping metadata, folder structure, and many other components that will allows users to find relevant content. It’s crucial that you spend the time to understand the problems you have and what is necessary to resolve them.

 
 
 

Intelligent Information Management

It is widely known that the modern organization depends on several sources to aggregate data whether it’s a CRM, ECM, HCM, or ERP. Regardless of which system you’re using, it holds essential business data and content that is imperative to the success of your organization. Both companies and their customers require information from multiple repositories to complete tasks, and this adds additional complexity if that data is not easily available. The traditional route was to combine information into a central location but this route is not supportable forever as one system can’t manage everything, particularly in some SMBs and enterprise organizations.